Digital Transformation in the Tourism Sector: Back-Travel Project
We are pleased to announce the launch of the Back-Travel: BackOffice Billing project, an innovative initiative aimed at revolutionizing the billing process in travel agencies through automation and the use of Big Data.
This project is the result of collaboration between three leading entities in their respective fields: GRUPO DYNASOFT, IT TRAVEL Services, and AVASA Viajes. From this collaboration comes "BACKTRAVEL," which combines technological knowledge, years of experience in the tourism sector, and the full potential of business solutions from the Microsoft Dynamics 365 suite to develop a robust, efficient platform designed to address the shortcomings of currently available market solutions.
The implementation of the Back-Travel system has created a solution adaptable to market needs, improving the operational efficiency of travel agencies and offering a more agile and personalized service to customers. We are excited to see how this tool will transform the way travel agencies manage their daily operations, facilitating a transition to digitalization and enhancing the customer experience.
This project is made possible thanks to the "Última Milla" aid call, a program from the Ministry of Industry and Tourism financed by the EU through NextGenerationEU funds, aimed at companies in the tourism sector, preferably SMEs, and associations or associative entities for the development of innovative technology-based projects. These aids are part of the Recovery, Transformation, and Resilience Plan and aim to boost the digitalization of both destinations and tourism companies. The program consists of three calls and is designed to improve competitiveness in the tourism sector through the implementation of technologies such as IoT, 5G, Big Data, cybersecurity, or mobile applications.
In the case of the Back-Travel project, these state aids have been fundamental in financing the development of the technological platform that enables the automation of the billing process in travel agencies, thus facilitating their digital transformation and improving operational efficiency.
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